SOP Templates (single)

These DIY Standard Operating Procedure (SOP) templates are designed for busy grooming business owners who want more consistency without reinventing the wheel. Whether you’re onboarding a new hire, tightening up your own systems, or prepping to grow your team — clear SOPs help everything run smoother. Each template is professionally written, easy to customize, and focused on the real-life flow of a grooming salon.

DIY SOP Options include:

• Client Intake, Onboarding and Appointment Reminders

• New Puppy Intro Policy

• Rescheduling, Late Arrival and No-Show Process

• Client Rebooking Strategy

• De-matting Policy & Fee Communication

• Sanitary Trim or Full Haircut Decision Tree

• Grooming Report Cards

• Daily Opening Checklist

• End-of-Day Cleaning (Mobile or Salon)

• How to Handle Difficult Dogs

• Vacation or Sick Day Coverage Request

• Handling Refund Requests or Complaints

• Equipment Maintenance & Sanitation Logs

• How to Respond to Negative Reviews

• Emergency Protocol (Injury, Power Outage, etc.)

Why it helps:

Clear systems mean fewer headaches. With SOPs in place, you can delegate with confidence, improve client experience, and spend less time explaining the same things over and over. Plus, having your processes documented makes you look and feel more legit — whether you’re hiring, selling, or just scaling smart.

This version is DIY — you’ll receive editable files delivered straight to your email as instant downloads. Each one is ready for you to tweak and tailor to match your salon’s tone, tools, and workflow.

Looking for something done-for-you instead? Check out the custom SOP option if you’d rather have it built for you from the ground up.