


Client Communication Bundle (5 SOPs)
This bundle helps you handle tough conversations and set client expectations with confidence. Perfect for groomers ready to establish boundaries, reduce awkward convos, and save time responding to common issues.
Buy 4, get the 5th free—and save over $70 vs buying individually!
This bundle helps you handle tough conversations and set client expectations with confidence. Perfect for groomers ready to establish boundaries, reduce awkward convos, and save time responding to common issues.
Buy 4, get the 5th free—and save over $70 vs buying individually!
This bundle helps you handle tough conversations and set client expectations with confidence. Perfect for groomers ready to establish boundaries, reduce awkward convos, and save time responding to common issues.
Buy 4, get the 5th free—and save over $70 vs buying individually!
Included SOPs:
Client Rebooking Strategy
De-matting Policy & Fee Communication
New Puppy Intro Policy
How to Respond to Negative Reviews
Handling Refund Requests or Complaints
Why it helps:
Clear systems mean fewer headaches. With SOPs in place, you can delegate with confidence, improve client experience, and spend less time explaining the same things over and over. Plus, having your processes documented makes you look and feel more legit — whether you’re hiring, selling, or just scaling smart.
This version is DIY — you’ll receive editable files delivered straight to your email as instant downloads. Each one is ready for you to tweak and tailor to match your salon’s tone, tools, and workflow.
Looking for something done-for-you instead? Check out the custom SOP option if you’d rather have it built for you from the ground up.