What’s included:
• Unlimited client outreach for one message topic
• Strategic message writing and list segmentation (if needed)
• 2 follow-up rounds spaced across the 2-week period
• Full reply handling: questions, clarifications, reschedules, etc.
• Escalation of any critical responses or red flags to you directly
• Slack communication throughout the project
• Kickoff video call to align on message, tone, and client handling preferences
• End-of-project response summary + insights
This is a good fit if you’re:
Raising prices across your entire client base
Making a major change to services, policies, or scheduling
Rolling out a holiday closure, shop move, or staffing change
Feeling overwhelmed at the idea of emailing or texting 100+ people and fielding all the replies