Terms of Service
In the grooming industry, a solid Terms of Service (ToS) isn’t “extra”—it’s what protects your time, your schedule, and your sanity. Clear policies (especially around cancellations and no-shows) set expectations upfront so you’re not stuck enforcing boundaries in the middle of a busy day. A well-written ToS also covers the little-but-important details—like photo permission for social media, payment timing, matting and special handling fees—so your clients know what to expect and you can run your business with confidence.
DFY
Every grooming business needs clear policies—but writing them can feel overwhelming. That’s where I come in. I’ll take the guesswork out of creating a professional, customized Terms of Service (TOS) and Policies document that protects your business, sets clear client expectations, and saves you from those awkward “policy conversations.”
Every grooming business needs clear policies—but writing them can feel overwhelming. That’s where I come in. I’ll take the guesswork out of creating a professional, customized Terms of Service (TOS) and Policies document that protects your business, sets clear client expectations, and saves you from those awkward “policy conversations.”
Here’s how it works:
✔ Video Consultation – We’ll meet 1:1 to go over your business goals, pain points, and policies.
✔ Info Intake Form – You’ll fill out a guided questionnaire covering the topics most grooming businesses need (cancellations, deposits, matted pets, flea/tick, senior pets, aggressive pets, right to refuse service, added fees, communication expectations, etc.).
✔ Custom Draft – I’ll create your first draft, formatted to be client-facing, easy to understand, and legally sound for day-to-day use.
✔ One Revision Round – After reviewing, you’ll get one full round of edits to make sure your document feels 100% aligned with how you want to run your business.
This service covers everything from basic shop policies to special waivers (like matted pet waivers, senior pet disclaimers, or aggressive pet handling notes). You’ll walk away with a polished, professional document ready for clients to sign—so you can focus on grooming without stress.
✨ Perfect for:
New grooming businesses building policies from scratch
Established salons tightening up existing procedures
Mobile groomers who need clear terms for travel, latch-key, and scheduling
DIY
Clear policies protect your time, your schedule, and your peace. This mini provides a basic Terms of Service template you can customize for your grooming business—salon or mobile—with prompts that help you cover the essentials without sounding harsh. Perfect if you want something professional in place quickly and plan to refine it over time.
DWY: plug and play ToS sections
Policies Builder Pack (Plug-and-Play) is a done-with-you style resource for groomers who want strong policies without hiring someone to write them from scratch. You’ll get a library of ready-to-use Terms of Service sections (cancellations, deposits, matting, fleas/ticks, late pickup, late/no-show fees, right to refuse service, added charges, communication expectations, and more), plus a simple guide that shows you how to choose what applies to your business and stitch it together into one clean document. It’s not fully custom or “legal advice”—but it is a fast, professional starting point you can tweak to match your salon or mobile setup.