Email is one of the most reliable ways to stay connected to your grooming clients, without fighting algorithms or hoping they see a post or using up your SMS. It keeps your business top-of-mind, helps clients rebook on time, and gives you a professional place to communicate updates (policies, seasonal coat care, holiday booking, price changes) in a way that builds trust instead of confusion. When email is consistent and clear, your schedule stays steadier, your clients feel informed, and you spend less time chasing last-minute bookings.

Haley do you think these should be a 12 month commitment?

These services are a 12-month commitment because consistency is what makes marketing and systems actually work. When clients see regular communication and steady visibility over time, trust builds, rebooking becomes more automatic, and results compound month after month. A full year also ensures you’re covered for every season (busy holidays, shedding season, summer travel dips) so your messaging stays timely instead of reactive.