Assessing the Coat
A Complete Operational Audit of Your Grooming Business
Before you fix what feels chaotic, you need to understand what’s actually broken.
This structured audit evaluates your systems, workflows, booking processes, communication, and backend organization so you can see exactly where time, money, and energy are leaking.
WHAT THEY’RE SAYING
“Jess took a huge weight off our shoulders. From scheduling to SOPs to staff training, she transformed our business behind the scenes. Everything runs smoother, and my team feels so much more supported. I can’t imagine doing this without her.”
JESS RONA GROOMING
This Is For Groomers Who…
- Feel constantly behind on admin
- Have policies that aren’t being followed
- Experience frequent booking mistakes
- Spend evenings responding to texts and emails
- Know something is off but can’t pinpoint what
If your business feels reactive instead of structured, this is your starting point.
The 8-Category Business Audit
We don’t skim. We evaluate your business through eight core operational lenses.
Booking & Scheduling Structure
Software configuration
Service setup accuracy
Timing & buffer strategy
Client self-booking controls
Client Communication Systems
Confirmation workflows
Reminder structure
Policy communication
Boundary enforcement Intake & Onboarding Process
New client flow
Forms & agreements
Client expectations alignment
Policies & Contracts
Cancellation policy clarity
Late fee enforcement
No-show procedures
Service agreements
Workflow Efficiency
Daily flow bottlenecks
Staff handoff points (if applicable)
Time leakage
Revenue Structure
Pricing alignment
Service tier clarity
Undercharging indicators
Automation & Systems Integration
What can be automated
What should be automated
What should remain manual
Backend Admin Structure
File organization
Client data tracking
Internal documentation
Your Deliverables
For only $99 You get:
✔ Full written breakdown of findings
✔ Priority-based improvement roadmap
✔ 60–90 minute personalized video walkthrough
✔ Immediate action recommendations
✔ Strategic next-step options (build phase or implementation support)
