FROM CHAOS TO CALM

What to expect

  • For You to Do

    Review the proposal, sign the contract, and make your payment to get started.

  • INTAKE

    What Happens Next

    You’ll get a welcome email with your “Questions About Your Business” form. After that, we’ll schedule a video call to discuss your goals, systems, and challenges. You’ll also get set up on Slack so we can collaborate in real-time.

  • DELIVERY

    Your Assessment Timeline

    We’ll roll out your systems in 3 structured phases over 8 weeks. You’ll receive weekly progress updates, and once your setup is complete, you’ll have one full month of hands-on VA support to help you ease into your new systems.

  • REVIEW

    Next Steps

    We’ll wrap with a full walkthrough of your new systems and deliver your custom VA System SOP—a guide to help you stay organized or train future help. Want ongoing support? You’ll have the option to continue with monthly VA services to keep everything running smoothly..

  • AT GROOMER SUPPORT SERVICES

    We are not just about task execution but about building a partnership based on transparency, trust, and tailored support. We provide clear communication through updates and use real-time data to show how changes positively impact your business, from increased website traffic to improved client engagement.

our SIGNATURE service

Groomer's Business Makeover

Start-to-finish support to organize, optimize, and fully systemize your grooming business—in just 8 weeks.

WHAT’S INCLUDED?

✔ “Assessing the Coat”

• Full 8-category business audit

• Personalized action plan video walkthrough

✔ “Bathing & Drying”

• Complete system setup and optimization

• Automations, workflows, SOPs, contracts, and policies

• Custom communication tools, marketing refresh, scheduling workflows, and backend admin structure

✔ “Monthly Maintenance Groom”

• 1 full month of unlimited hours VA support post-implementation

• We communicate with your clients, manage your calendar, organize admin, and help you fully integrate your new systems

✔ Shop Extras Included at No Cost ($420 Value)

  • Groomer VA S.O.P.

  • Google Business Page setup or refresh to improve local search performance

  • Client Communication Scripts

  • Client & Pet Codes Pack

  • Pre-Written Auto Message Pack

  • Terms of Service & Policies (Done-for-You)

  • Get 20% off other Shop items

  • Groomer's Business Makeover

     
    What's Included:

    • Full audit of your grooming business across 8 key areas

    • Personalized action plan with a recorded video walkthrough

    • Complete setup and optimization of your grooming software

    • Custom workflows, automations, and admin systems

    • Client communication tools, contracts, policies, and SOPs

    • One month of unlimited VA support after setup

    • Slack access and weekly check-ins to guide implementation

    Bonuses Included (a $420 value):

    • Client Communication Scripts

    • Pre-Written Auto Message Pack

    • Google Business Profile Setup & Optimization

    • Groomer VA SOP

    • Email Marketing Campaign

    Main offering:

    Groomer’s Business Makeover 

    Short description: Transform your grooming business with our "Groomer's Business Makeover" service, designed to tackle the core challenges you face every day. From initial deep dives into your operational inefficiencies during our comprehensive audits, to custom system implementations that streamline scheduling, client management, and inventory tracking, we ensure your business runs as smoothly as a well-groomed pet. We round out our service with strategic growth support, helping you expand efficiently and sustainably while maintaining the passion that drew you to grooming in the first place. Let us help you cut through the clutter, enhance client interactions, and ensure every part of your business is primed for success.

    Nitty gritty: 

    1. Strategy: Business Deep Dive — “Assessing the Coat” 

    Understand and evaluate the current state of your client's business.

    a. Free Consultation (discovery call) This is like meeting a new dog and checking its coat's condition before you decide how to groom it. We discuss the business's needs, goals, and challenges, just as you would assess a dog's fur for mats, length, and overall health.

    b. Business Audit: Conducting a thorough grooming session to identify mats, dirt, or inconsistencies in the coat. In business terms, you're assessing existing processes, customer engagement, and digital presence to see what needs cleaning up or modification.

    c: Report (no) & Action Plan (yes )/. call it an Actionable Report?: Providing a detailed grooming report that highlights areas needing attention, such as tangled areas or uneven fur length, paralleling the identification of what’s working and what needs improvement in the business. Developing a grooming plan tailored to the dog’s specific needs, similar to creating a business strategy that focuses on immediate needs and future goals.

    2. Systems: Implementation of Action Plan (OBM) — “Bathing and Drying” (up to 15 hrs)

    Install efficient systems that enhance business operations.

    a. System Setup: Just as you would choose the right shampoo and conditioning treatment for a dog's specific type of fur, you implement systems tailored to each aspect of the business—scheduling, client management, inventory tracking. Like a bath, this is a major portion the groom’s success.

    b. Clearing the Air: Just as drying off a dog after a bath is crucial for its comfort, clearly communicating changes in your business to both groomers and clients is essential for transparency. To keep everyone fully informed and comfortable with the improvements, we will send email updates to clients and provide video instructions to business owners detailing the changes and how they work. This ensures that everyone can confidently embrace the updates.

    3. Scale: Growth and Expansion  (VA) — “Perfecting the Breed Standard Trim” (up to 20 hrs)

    Enable the business to grow and achieve its potential.

    a.. Time Management Solutions: Just as a groomer finds efficient ways to clip and style more quickly and effectively, you implement tools that help reclaim personal time and reduce stress for the business owner.

    b. Ongoing Support: Continuously updating and refining grooming techniques based on the dog’s growing coat and changing conditions, just like providing ongoing support and mentoring to adapt to the business’s evolving needs and ensuring sustainable growth. 

WHAT THEY’RE SAYING

“Jess took a huge weight off our shoulders. From scheduling to SOPs to staff training, she transformed our business behind the scenes. Everything runs smoother, and my team feels so much more supported. I can’t imagine doing this without her.”

JESS RONA GROOMING

Still not sure which service is right for you? I’ve got you. Book a free 30 min discovery call and let’s figure it out together.