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Refer to training from River Lee “Step away from the table” Groomer VA Training
briefly discuss positions:
Level 1 Groomer VA
“Monthly maintenance groom” (daily tasks)
task-based, reactive, consistent coverage.
90 days min
up to 5 hours per week
Level 2 Groomer VA
“Monthly maintenance groom” (daily, weekly & monthly tasks)
Handles assignments you delegate
proactive + organized; they execute and coordinate.
Ability to move up after 90 days
5-20 hours/ week depending on demand and how many hours you're interested in working
Groomer OBM
GSS business operations in conjunction with CEO
Oversees the VA team (assigns work, checks quality, manages capacity)
Builds/maintains internal SOPs + training
Owns project management across all clients + shop launches
Tracks metrics (hours, profitability, delivery quality, client retention)
Improves systems (so delivery gets smoother and scales)
Hired from within GSS or coming from previous OBM experience, two plus years
GSS Project Manager
Run the onboarding process end-to-end
Lead client calls (kickoff + implementation support)
Coordinate implementation steps
Maintain a high-touch client experience
Quality control + handoff to ongoing support
Project based